About the role
Join the dynamic team at RLA Finance as a full-time Finance Broker Support Officer in our Townsville office. In this pivotal role, you will provide crucial administrative and customer service support to our highly skilled team of finance brokers, ensuring a seamless experience for our valued clients.
What you'll be doing
- Assist finance brokers with client enquiries, supporting documentation and loan settlement tasks
- Maintain accurate and up-to-date client records and files
- Provide exceptional customer service and respond to client queries in a timely and professional manner
- Support the broader finance team with administrative tasks and special projects as required
What we're looking for
- Previous finance/ bank experience preferred but not essential
- Previous experience in a administration or clerical role at a minimum
- Strong organisational and time management skills with the ability to prioritise and multitask
- Excellent written and verbal communication skills with a friendly and professional demeanour
- Demonstrated attention to detail and commitment to accuracy
- Proficient in using technology and financial software systems
- A team player with a positive and collaborative attitude
What we offer
- Ongoing training and professional development opportunities
- Supportive and inclusive company culture
- Opportunity to be part of a well-established and respected financial services provider
About us
RLA Finance is a leading provider of innovative financial solutions in Townsville and the surrounding region. With a strong focus on customer service and a commitment to ethical practices, we have built a reputation for delivering exceptional outcomes for our clients. Join our team and be a part of our continued growth and success.
The successful candidate will be required to complete pre-employment checks such as Police Check. This is an office based role.
Apply now to become our next Finance Broker Support Officer!
Apply Now
About the Role
We are looking to add on an enthusiastic trainee broker to learn from the ground up. Your pathway in a finance career will start with basics of loan processing and administration to becoming a fully qualified mortgage broker.
We will work with you on your plan supported by a structured mentoring program (plus access to plenty of learning and development options) and on the various aspects of mortgage broking.
This is a full-time role, however, we offer flexibility for the right candidate.
What's in it for you
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Pathways into mortgage broking.
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Structured mentorship and ongoing support.
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Advanced systems, processes and technology.
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Access to a wide range of lenders.
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Work life balance.
Ideally the successful applicant should possess the following attributes
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Previous experience in the finance sector will be an advantage but not essential.
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Willingness to learn and great work ethic.
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A high level of professionalism, people skills and initiate.
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Good verbal and written communication skills, to help deal effectively with all stake holders.
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Have high attention to detail.
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Basic computer skills.
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Certificate IV in Finance and Mortgage Broking to be completed as a trainee.
About us
RLA Finance is a well-established and respected finance brokerage firm based in Townsville. For over 35 years RLA has been servicing the local and regional markets and we believe in the importance of a work-life balance. RLA believes in a supportive work environment and a culture that also rewards and recognise results. We are looking for a motivated, enthusiastic person who will add to our dynamic culture and close-knit environment.
If you are as thrilled as we are about a new finance career, this is the role for you.
Apply Now
